Frequently asked.
Not answered here? Message us on WhatsApp — someone is on the other end.
Do I need a card to start?
No. Nothing is charged during the trial. When it ends you either pick a plan or the shop simply pauses — no bill either way.
Which couriers work?
6 of them, including Steadfast, Pathao and RedX. You book from here, labels come out here, and you can see where a parcel is. When the courier pays out, which order paid what is already matched up.
How do I take payment?
bKash, Nagad, cards and cash on delivery are all there. Online payments run through SSLCommerz, so card details never sit with us.
Can I bring an existing shop over?
Yes. We help move products, customers and past orders. If the catalog is large, our team sits down and does it with you.
Can I run more than one shop?
Yes — several shops on one account, and you decide which staff see which. How many shops depends on your plan.
Are prices in taka?
Yes, in taka and before VAT. Commit for a year or more and it is billed up front, which works out cheaper per month.
What exactly does the AI do?
It reads chat messages and turns them into orders, drafts the reply, tells you how the day sold, translates the catalog into Bangla, and separates out orders worth checking. Each plan sets how many AI actions you get a month.
Who do I reach if something breaks?
Sun to Thu, 10am to 6pm, on WhatsApp or email. Higher plans get answered first, and Enterprise gets one named person who knows your setup.